After putting off the upgrade as long as possible, I finally broke down and purchased the upgrade from v3.x. I was immediately impressed with the dual-monitor support, x64 OS support, and the transparent windows abilities. This product is great example of remote-administration/support software that allows an admin to install the daemon and start it remotely and then connect to it… all with just domain-rights and the ip/name of the machine.

For those of us that need to manage hundreds of desktops across multiple buildings or locations, this is a great way to “extend” your reach and still be able to show the user how to do something (all from the comfort of your office).