Windows 7 and Symantec Endpoint Protection
Symantec released on Monday, Sept 21, 2009, the update to Symantec Endpoint Protection (SEP) that supports Windows 7 RTM. If you are a corporate account you can download the software at their updates site:
You will need your serial number to get access to the product download.
SEP version 11.0.5 has official support for Windows 7 and Windows Server 2008 R2.
I experienced the following error message while attempting to install the update:
“Pending system changes that require a reboot have been detected”
Rebooting didn’t resolve this issue. However, I did find on Symantec’s website a Knowledge Base article that explains the issue and a resolution.
- Locate the following registry key:
- Locate the PendingFileRenameOperations registry value in the right pane.
Note: If you do not find the PendingFileRenameOperations value in the location above, this error message can be generated if there are pending changes in:
Note: This value may be hidden. Make sure that your user account has permissions to this key.
- Delete the value date from the pendingfilerenameoperations registry value.
- Attempt to install the SEP client again.
After clearing my PendingFileRenameOperations registry value, I was able to complete the installation of SEP v11.0.5 on my Windows 7 computer.